Privacy Policy

At Royal Collision, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us in any way. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you contact us or use our services, we may collect personal information such as:

Your name
Email address
Phone number
Vehicle details
Insurance information

b. Non-Personal Information

We may also collect non-personal data such as browser type, IP address, access times, and referring website addresses to help us improve user experience and website performance.

2. How We Use Your Information

We use the information we collect to:

Schedule appointments and provide repair services
Respond to inquiries or requests
Communicate updates about services or promotions
Improve our website and services
Comply with legal requirements

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information only:

With service providers who help us operate our business (e.g., towing companies, parts suppliers)
To comply with legal obligations or protect our rights
In the event of a business transfer or sale

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies to improve user experience, track website usage, and collect analytics. You can control the use of cookies through your browser settings.

6. Your Rights and Choices

You may:

Request access to the personal data we hold about you
Request that we correct or delete your information
Opt out of marketing communications at any time

To exercise your rights, please contact us using the details below.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Effective Date.”

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Royal Collision
1260 Dodson Way
Riverside, CA 92507
📧 ryan@royalcollisionriverside.com
📞 (951) 276-4421